Shipping & exchanges
Shipping
- Free standard shipping to the US and Canada, 10–15 business days.
- Express to the US and Canada, 5–10 business days: $29.
- Every order ships from the United States. Duties included: nothing to pay on delivery, in the US or in Canada.
Exchanges
- We do not offer refunds: we exchange.
- Free size exchanges within 30 days of delivery. A prepaid label is included in the box.
- Items must be unworn, unwashed, with tags attached.
- To start an exchange, write to hello@degna.ca with your order number and the size you need.
- Damaged or incorrect item: write to hello@degna.ca. We replace it, or refund it if we cannot.
Duties & taxes
- Every order ships from the United States.
- Duties are included for the US and Canada: nothing to pay on delivery.
- Sales tax is calculated at checkout where applicable.
- Prices are in US dollars.
